Our mission
City Relay decodes the urban transport landscape so people can move through cities with curiosity and confidence. We publish concise, evidence-based reporting and practical essays about transfers, edges of city networks, arrival environments and the experience of getting from A to B in dense, changeable places. Our aim is not to compete with operators or booking platforms but to explain how journeys interlock, where time and friction accumulate, and why a transfer or a terminus looks and feels the way it does.
Editorial purpose
We focus on explanatory journalism: how networks connect, what to expect when you arrive at the periphery of a city, and how small design decisions—platform layout, signage, ticket-validation points—shape trip outcomes. Our articles range from short, illustrated primers on common transfer types to longer investigations into arrival plazas, bus stations and informal exchange locations. We aim to serve commuters, occasional intercity travellers, planners and curious urbanists with clear, actionable context rather than commercial listings or promotional content.
Research approach
Our reporting blends on-the-ground observation, primary-source material and corroborated local knowledge. We visit transfer points and arrival zones where possible, examine publicly available planning documents and operator notices, and compare multiple sources before drawing conclusions. We make a point of distinguishing observed conditions from operator statements; the former describe what we saw or measured at a visit, while the latter explain official intent or rules.
Because transport operations and municipal permissions change, we do not provide live schedules or guaranteed operational details. Current operator rules, routes, permits, schedules, availability, fares and luggage conditions vary and must be verified with the relevant current official operator before travel.
Publishing standards and independence
City Relay is editorially independent. We do not accept content that would function as a booking channel, a customer support conduit, or an operator-managed communications stream. We will not publish material that implies endorsement, representation, or ownership by any operator unless an explicit partnership is announced and detailed in the text.
This website is an independent informational and educational travel resource. It is not owned, operated, or officially affiliated with FlixBus unless explicitly stated otherwise.
We do not sell tickets or manage bookings. Our articles explain journeys and the physical and regulatory contexts that shape them; they do not replace operator information or official booking services. For live conditions, schedules, tickets and any contractual terms you should consult the operator’s own channels.
Corrections and accountability
Accuracy matters. When an error is identified, we review the claim, consult sources and correct the piece promptly with a clear note describing what changed and why. Substantive corrections appear at the top of the corrected article or in a revision log when appropriate. Minor clarifications are made inline and, where relevant, noted in an editor’s note.
To suggest a correction, provide new evidence, or offer contextual information, please use contact.html. We prioritise verifiable documentation—photographs, official documents, time-stamped notices or links to primary sources—so we can resolve issues quickly and transparently.
Transparency and conflicts of interest
We disclose potential conflicts of interest. Contributors and editors declare paid engagements, consultancies or research funding that could reasonably influence coverage. Where relevant, a short note appears with the story indicating any declared interests. We do not accept paid placement that would materially alter the editorial framing of a report; sponsored content is clearly labelled and kept editorially separate from reporting.
Images, attribution and source practice
Photographs and diagrams support our stories and are captioned with source and licensing details. We use original photography, public-domain imagery, and appropriately licensed material (Creative Commons with clear attribution, or material we have explicit permission to reuse). When we rely on third-party images, we name the photographer or repository and summarize the licence terms beneath the image or in an image credits section.
Maps and schematic diagrams are either produced in-house, generated from open data with attribution to the relevant dataset, or reproduced under licence. We try to make data provenance explicit so readers can trace how a visualisation was built.
Explaining journeys versus operating them
There is a simple but important distinction at the heart of our work. Explaining a journey is about describing how transfers work, why arrival spaces function as they do, and what passengers can reasonably expect in different urban contexts. Operating a journey—running buses, issuing tickets, managing customer service—is a separate, regulated commercial activity carried out by transport operators and authorities.
We explain the anatomy of transfers, the friction of edges and the choices travellers face. We do not provide operational services, handle bookings, adjudicate disputes or provide official guarantees. For any binding information on service commitments, schedules, baggage rules or refunds, consult the relevant operator directly; their terms and frontline staff determine the contractual and operational reality of a trip.
How to use this site
Read our practical guides to understand typical transfer types and arrival contexts, use investigative pieces to see how infrastructure shapes behaviour, and consult our publisher notes for provenance and corrections. If you need operational help—tickets, refunds, or an up-to-the-minute schedule—contact the operator directly. For editorial inquiries, corrections, or source contributions, visit contact.html.